pa99's Privacy Policy

This privacy policy ("Policy") applies to all users of the pa99 platform. By using the pa99.bar website, you consent to the terms described in this Policy. We treat the privacy of users in Bangladesh as our highest priority and keep your data secure through SSL encryption technology. Please read this Policy carefully — it clarifies both your rights and our responsibilities.

pa99, as a safe and reliable online entertainment platform, commits that your information will not be transferred to any unauthorized third party. The following sections discuss in detail our methods of data collection and processing.

During registration and use of the pa99 platform, we may collect the following types of information:

1.1 Identity Information

• Full name and username
• Date of birth (for age verification purposes — for users aged 21+ only)
• National ID card or passport details (for identity verification where applicable)
• Email address and contact information

1.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history — records of deposits and withdrawals
• Deposit amounts and withdrawal details

Important: We do not store full bank card numbers or CVV codes. All financial transactions are processed through third-party payment gateways and follow those organizations' own security protocols.

1.3 Technical Information

• IP address and device type
• Browser information and operating system details
• Login time, date, and session duration
• Cookies and browsing activity on the site

1.4 Gaming Activity Information

• Play history and betting details
• Bonus usage records
• Time spent on the platform and game preferences

pa99 uses your personal information only for the following legitimate purposes:

2.1 Account Management and Verification

Information is used to confirm your identity and maintain account security. This ensures that only individuals aged 21 or above can use the platform.

2.2 Payment Processing

The necessary information is used to smoothly complete all financial transactions via bKash, Nagad, Rocket, and Upay. This information is required to ensure a minimum deposit of ৳100 and a minimum withdrawal of ৳500.

2.3 Customer Support

When providing you with assistance via 24/7 live chat and email, it may be necessary to verify your account information.

2.4 Fraud Prevention and Security

Technical information is analyzed to detect suspicious activity and prevent improper behavior on the platform. This ensures a fair and safe environment for all users.

2.5 Service Improvement

User experience is analyzed to improve the quality and usability of the pa99 platform.

2.6 Responsible Gaming

Gaming activity information is reviewed to support users in line with responsible gaming guidelines.

3.1 Encryption Technology

pa99 uses the latest SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and our servers is fully encrypted and cannot be read or altered by any third party.

3.2 Server Security

Our data centers have security measures in place at both physical and digital levels. Data integrity is ensured through access controls, firewalls, and regular security audits.

3.3 Password Protection

Your account password is never stored in plain text. Passwords are kept secure using advanced hashing algorithms.

3.4 Data Retention Period

We retain your information for as long as your account remains active and for as long as necessary to meet legal obligations. After account closure, relevant financial records may be retained for a specified period in accordance with applicable law.

pa99 does not sell your personal information or transfer it to third parties without justification. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment service providers. This information is used solely for the purpose of completing the transaction.

4.2 Technology Partners

Technology partners engaged to operate the platform may have access to limited information for specific service delivery purposes. They all operate under strict confidentiality agreements.

4.3 Legal Obligations

It may be necessary to provide information to comply with court orders, government directives, or applicable law. In such cases, pa99 will always seek to protect the user's interests and will provide only the information legally required.

4.4 Fraud Investigations

In the case of investigations into serious fraudulent activity, the necessary information may be shared with the relevant authorities.

The pa99 website uses cookies. Cookies are small text files stored in your browser that help improve the website experience.

5.1 Essential Cookies

These cookies are essential for the platform to function. They are used to maintain login sessions, ensure security, and provide core functionality.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, so that you receive a personalized experience on each visit to the site.

5.3 Analytics Cookies

These cookies are used to understand how users interact with the website. They help us improve our services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

As a pa99 user, you have the following rights:

6.1 Right to Access Information

You may request to know what information we hold about you. After verifying your identity, we will provide that information within a reasonable time.

6.2 Right to Correct Information

If there is any incorrect or outdated information in your account, you may request a correction. Having accurate information is important for both parties.

6.3 Right to Request Deletion

In certain circumstances, you may request the deletion of your personal information. However, this may not be fully possible where legal obligations, active disputes, or financial transaction records are involved.

6.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific reasons, though this may affect the ability to provide services.

6.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional communications from pa99, you may withdraw this permission at any time. Important account and transaction-related messages will continue to be sent.

To exercise any of the rights mentioned above, or to ask any related questions, please contact us:

pa99 strictly prohibits the use of the platform by individuals under the age of 21. We do not intentionally collect any information from minors.

If you suspect that a minor has registered on our platform, please notify our support team immediately. Such accounts will be closed immediately upon verification and the associated information will be deleted.

If a data breach occurs for any reason and it poses a risk to your rights and freedoms, pa99 will immediately take the following steps:

• The cause of the incident will be identified and the security vulnerability will be resolved
• Affected users will be notified as quickly as possible
• Necessary remedial measures will be taken
• Systematic improvements will be made to prevent such incidents in the future

You also have some responsibility for ensuring the security of your account — use a strong password, never share your password with a third party, and notify us immediately if you notice any suspicious activity.

pa99's servers and data processing facilities may be located in various countries. When your information is transferred internationally, pa99 ensures that adequate data protection measures are in place in those countries and that your information is always protected in accordance with the terms of this privacy policy.

Our agreements with third-party service providers who process data explicitly include data protection terms.

pa99 reserves the right to update this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of this page will be changed
• For important changes, a notification may be sent to the registered email address
• A visible notice may be displayed on the platform

Continued use of the platform after an update will be taken as your agreement to the revised policy. It is recommended that you visit this page regularly.

For any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. We are ready to assist in both Bengali and English, 24 hours a day, 7 days a week.

We take every privacy-related request seriously and will endeavor to respond as quickly as possible.